Terms & Conditions

1.1. Electronic Record: This document is an electronic record generated by a computer system and does not require physical or digital signatures. By accessing this website or availing our consultancy, you agree to these Terms in full.

1.2. Prerequisite for Service: If you disagree with any provision of these Terms or object to our role as an intermediary facilitator connecting you with third-party lenders, you must refrain from submitting any information, utilizing our calculators, or engaging our advisory services.

1.3. Incorporation of Policies: These Terms expressly incorporate our Privacy Policy & Data Protection Charter. Your consent under these Terms encompasses data processing and lender disclosure terms stated in our Privacy Policy.

2.1. Direct Selling Agent (DSA) / Channel Partner: Ashapura Financial Services operates strictly as an independent financial facilitator, corporate channel partner, and loan consultancy service provider. We facilitate retail and corporate credit arrangements by bridging borrowers with our extensive network of 35+ Scheduled Commercial Banks, Non-Banking Financial Companies (NBFCs), and Housing Finance Companies (HFCs) regulated by the Reserve Bank of India (RBI).

2.2. No Warranty of Approval: Submitting a loan inquiry, uploading documents, or receiving preliminary eligibility estimates from Ashapura Financial Services does not guarantee that any partner institution will sanction or disburse a loan facility.

In order to access our facilitation services or request lender evaluations, the applicant represents, warrants, and covenants that:

The formal loan assistance engagement between the Applicant and Ashapura Financial Services progresses through the following multi-stage protocol:

4.1. Sole Discretion of Partner Lenders: The Applicant explicitly acknowledges that Ashapura Financial Services has no authority or power to approve loans, waive bank documentation criteria, reduce lender-mandated processing fees, or compel any partner institution to execute a disbursement.

5.1. 100% Free Consultation Guarantee: Ashapura Financial Services operates under an uncompromising Zero Upfront Consultation Fee policy for retail loan facilitations. We do not charge borrowers any advance registration fees, "file processing charges", or advisory fees prior to loan sanction.

5.2. Remuneration Model: Ashapura is remunerated directly by partner banks and NBFCs as authorized channel partners / DSAs upon successful facilitation and loan disbursal in compliance with RBI channel partner frameworks.

6.1. Explicit Consent under TRAI Regulations: By providing your mobile telephone number and contact coordinates via our website, consultation forms, WhatsApp widgets, or telephone calls, you grant express authorization to Ashapura Financial Services and its authorized representatives to contact you.

6.2. National Do Not Call (NDNC / NCPR) Override: This authorization constitutes an express waiver of your registration under the National Customer Preference Register (NCPR) or any Do Not Disturb (DND) registry administered by telecom operators or the Telecom Regulatory Authority of India (TRAI).

6.3. Channels of Communication: Our communication may occur via telephonic voice calls, WhatsApp messages, Short Message Service (SMS), Rich Communication Services (RCS), and electronic mail to:

• Verify application details and assess financial eligibility;
• Request missing documentation required by partner banks;
• Provide status updates regarding loan processing and sanction letters;
• Deliver alerts regarding eligible interest rate reductions, balance transfer options, or renewal reminders.

6.4. Opt-Out Mechanism: You retain the right to withdraw telephonic marketing consent at any time by emailing a written revocation to support@ashapurafinancialservices.com. Service-related transactional communications regarding active loan files will continue until file closure.

7.1. Bureau Verification Mandate: In order to recommend viable loan products and assess creditworthiness, the Applicant authorizes Ashapura Financial Services and its partner banks/NBFCs to access, retrieve, and evaluate your Credit Information Report (CIR) from authorized credit bureaus, including:

7.2. Impact of Hard Inquiries: The Applicant acknowledges that when partner banks or NBFCs conduct formal credit underwriting pulls, such actions constitute "Hard Inquiries" which may temporarily affect your overall credit bureau score. Ashapura conducts pre-qualification reviews to minimize redundant bureau inquiries.

In addition to loan facilitation, Ashapura Financial Services provides advisory support across ancillary financial domains:

8.1. Insurance Services (Life, Health & General): We act as an authorized corporate referral/intermediary for insurance companies registered with the Insurance Regulatory and Development Authority of India (IRDAI). Insurance is the subject matter of solicitation. Policy terms, claim approvals, exclusions, and premiums are strictly governed by the underwriting insurer's policy contracts.

8.2. Taxation & Regulatory Filings (ITR, GST, MSME Udyam): Ashapura assists clients in compiling documents and submitting Income Tax Returns (ITR), Goods & Services Tax (GST) registrations, and MSME Udyam certificates. The Applicant bears ultimate legal responsibility for the accuracy of disclosed revenues, turnover, deductions, and financial statements filed with government tax portals.

9.1. Illustrative Simulations Only: Online EMI calculators, loan eligibility widgets, interest rate comparison sliders, and payoff charts available on our website are engineered purely for informational simulation and illustrative purposes.

9.2. Non-Binding Estimates: Results generated by online calculators do not constitute formal quotes, commitments to lend, or pre-approved offers. Actual monthly repayment installments, total payable interest, amortizations, and applicable processing charges are determined exclusively by the partner lending institution's credit policy at the time of formal sanction.

10.1. Strict Anti-Forgery Policy: The Applicant covenants that all identity documents (PAN, Aadhaar, Passport), address proofs, salary slips, Form 16, bank statements, ITR vouchers, and property deeds submitted are authentic, unaltered, and genuine originals or certified true copies.

10.2. Consequences of False Submissions: If any submission is discovered to contain forged documents, inflated income statements, tampered bank statements, or fraudulent impersonation:

• Ashapura Financial Services will immediately terminate facilitation services and reject the application file;
• The file and applicant details will be formally reported to partner banks, credit bureaus, and relevant fraud databases;
• Ashapura reserves the explicit right to initiate legal and criminal proceedings under the Indian Penal Code (IPC) / Bharatiya Nyaya Sanhita (BNS) for fraud and forgery.

11.1. Proprietary Assets: All contents of this website, including but not limited to brand logos, emblems, trade dress, website layout, UI/UX designs, calculator algorithms, code scripts, text, graphics, and compilation arrangements are the exclusive intellectual property of Ashapura Financial Services or its licensors.

11.2. Restrictions on Use: Users are granted a limited, revocable, non-exclusive, non-transferable license to access the site for personal, non-commercial loan evaluation. You shall not copy, reproduce, mirror, republish, scrape via automated bots, reverse engineer, or distribute any material from this website without our express prior written authorization.

When accessing our website or engaging with our advisory channels, you agree that you will NOT:

• Use automated scrapers, crawlers, spiders, or bots to harvest data or loan rates from our platform;
• Introduce computer viruses, trojans, worms, logic bombs, or any malicious code engineered to disrupt website infrastructure;
• Attempt unauthorized access to our web servers, databases, applicant profiles, or partner integration endpoints;
• Submit false, misleading, defamatory, obscene, or fraudulent loan inquiries on behalf of third parties without explicit authorization;
• Engage in abusive, threatening, or harassing behavior toward our financial advisors, customer care specialists, or executives.

13.1. Comprehensive Indemnity: You agree to defend, indemnify, and hold harmless Ashapura Financial Services, its proprietors, partners, affiliates, officers, employees, advisors, agents, and licensors from and against any and all claims, liabilities, damages, losses, fines, costs, and expenses (including legal fees and court expenditures) arising out of or resulting from:

• Your breach or violation of any provision of these Terms or incorporated Privacy Policy;
• Any false, fraudulent, incomplete, or misleading information or documentation provided by you;
• Any default, non-payment, dispute, or litigation between you and any partner bank or NBFC regarding a facilitated loan facility;
• Your infringement of any intellectual property rights or privacy rights of any third party.

14.1. "As Is" Basis: The website and facilitation services are provided on an "as is" and "as available" basis without warranties of any kind, whether express, statutory, or implied.

14.2. No Liability for Lender Decisions: Under no circumstances shall Ashapura Financial Services be liable for any direct, indirect, incidental, punitive, special, or consequential damages resulting from:

• The rejection, delay, curtailment, or cancellation of any loan application by partner banks or NBFCs;
• Variations in interest rates, benchmark repo rates, or processing fees instituted by lending partners;
• Actions taken by lending institutions to recover outstanding loan amounts or execute security collateral;
• Technical downtime, server interruptions, cyber-attacks, or communication delays beyond our reasonable control.

14.3. Cap on Liability: To the maximum extent permitted under applicable law, the cumulative liability of Ashapura Financial Services for any claim arising out of our advisory services shall be limited to the actual facilitation fees received directly by us in respect of the specific transaction, or ₹5,000, whichever is less.

15.1. Third-Party Portals: Our website may contain links to external web portals operated by partner banks, NBFCs, credit bureaus, insurance carriers, and government agencies (such as Income Tax, GST, or MSME portals).

15.2. Independent Policies: These third-party sites operate under independent terms of service and privacy charters. Ashapura Financial Services has no control over the content, security, or data handling practices of external portals and assumes no responsibility for interactions or transactions conducted on third-party domains.

16.1. Right of Termination: Ashapura Financial Services reserves the unilateral right to suspend, terminate, or restrict your access to our website and cease loan facilitation support immediately without prior notice if:

• You violate any covenant, representation, or obligation under these Terms;
• You submit fraudulent, forged, or suspicious financial credentials;
• We are directed to do so by any law enforcement agency, banking partner, or regulatory body;
• You engage in threatening, abusive, or defamatory communication toward our staff.

17.1. Applicable Law: These Terms and any dispute, controversy, or claim arising out of or related to our facilitation services shall be governed by, construed, and interpreted in accordance with the laws of the Republic of India, without regard to conflict of law principles.

17.2. Exclusive Territorial Jurisdiction: The courts of competent jurisdiction located exclusively in Bengaluru, Karnataka, India shall have exclusive jurisdiction over all legal disputes, claims, suits, or proceedings arising under or in connection with these Terms, to the exclusion of all other courts.

In accordance with the Information Technology Act, 2000, Consumer Protection Act, 2019, and applicable RBI Intermediary Guidelines, Ashapura Financial Services maintains a dedicated Nodal Grievance Redressal mechanism: